Executive Virtual Assistant · Based in the Philippines
Available for remote projects

Kristine Joy
Reyes

Virtual Assistant/Executive Virtual Assistant/Customer Service

8+
Years in customer
service & support
10
Certifications in VA
& admin skill areas
100%
Remote-ready &
detail-oriented
Portrait of Kristine Joy Reyes
✓ Detail-oriented & dependable
01 · About Me

Nice to meet you.

Organized. Reliable. Remote-ready.
“My goal is to become a trusted virtual assistant who helps clients focus on growing their business while I handle the day-to-day.”

I'm Kristine Joy Reyes, an aspiring Executive Virtual Assistant with 8 years of customer service experience. Throughout my career, I've developed strong communication, problem-solving, and organizational skills while providing excellent support to customers and working in fast-paced environments.

I'm currently expanding my expertise in virtual assistance by learning project management tools, AI productivity tools, and administrative support. I'm passionate about helping businesses stay organized, manage their daily operations efficiently, and save valuable time.

I am detail-oriented, dependable, and eager to continue learning new skills that allow me to deliver high-quality support.

Calendar Management Inbox & Email Support Travel Coordination Project Tracking File Management
02 · My Journey

Where I've worked.

2016 — Present
May 12, 2025 – June 20, 2025
Executive Virtual Assistant
Internship · Remote
  • Managed executive calendars and scheduled meetings with accuracy and timeliness
  • Organized inbox, sorted emails, and drafted professional responses
  • Coordinated travel arrangements and prepared itineraries
  • Assisted with project tracking and task management using productivity tools
  • Maintained organized files and documents for easy access
July 2018 – March 2024
Chat Support Representative
Alorica Philippines · Remote
  • Handled customer inquiries related to billing, service issues, and technical troubleshooting
  • Provided detailed information about products, upgrades, and promotions
  • Maintained high customer satisfaction through effective communication
  • Documented customer interactions and updated CRM systems
2018 – 2019
Inbound Sales Voice — SiriusXM
Results CX
  • Assisted customers with account setup and service activation
  • Explained plans, features, and promotions to increase sales conversions
  • Handled billing inquiries and account updates
June 2016 – December 2016
Customer Service Representative
Collective Solution Philippines
  • Assisted customers with account setup and service activation
  • Explained plans, features, and promotions to increase sales conversions
  • Handled billing inquiries and account updates
03 · Tools I Know

My everyday toolkit.

14 tools & platforms
Project Management
Productivity & Organization
Website Builder
AI Tools
Communication
04 · Certificates

Training & certifications.

Click any card to view
05 · Sample Works

A look at my admin work.

Selected samples